Refund policy

We hope and expect that you will be delighted with your order. If for some reason that is not the case, please notify us in writing, by email at, within 7 days of receipt of your order.

Please indicate your name, order number and reason for the return. If you need to return your order to us, it should be wrapped securely in the same packaging and be returned to us in the same condition as you received it.

Please send returns to:

Optimist Brands LLC - ATTN: Returns Department
P.O. BOX 163126
AUSTIN, TX 78716.

Please note that Optimist Brands LLC does not pay postage for items you return. Full refunds will be granted on unopened and unused items accompanied by a return authorization receipt from us.